General

Cookies are small text files that contain navigation information and are stored in your computer's browser when using Skroutz services. Pixel tags are graphics with very small dimensions that load when you visit our website.

At Skroutz we use these technologies to provide an improved experience to our users and better services. The update of regulations and the legislative framework for the use of cookies and related mechanisms is an ongoing effort, both at the Greek and European level.

For these reasons, we feel the need to inform you with clarity and transparency about the policy we follow.
Choose the following categories to learn more.

The cookies on Skroutz

At Skroutz, we distinguish the cookies and pixel tags we use into 4 categories, depending on their functionality:

• Necessary
• Performance
• Preference
• Targeting

Below you will find more information about your options, as well as a detailed list of the cookies and pixel tags we use.

Necessary

They are necessary for the website to function and for us to provide you with the Skroutz services you choose. Without them, functionalities such as logging into your account, using the Skroutz Cart, and sorting products would not be possible. Additional functionalities include preventing malicious use, transaction security, charging partner stores, and storing your privacy preferences. According to the law, no action is required from you to accept these. Third-party providers may have access to this information.

Name

Usefulness

Duration

Third party with access

_helmet_couch

Retention of user preference options for the session

Until you close the browser

-

logged_in

Saving user connection status for technical purposes

Until you close the browser

-

retat

Security of the website from malicious use

2 hours

-

zero pixel

Analysis of user interaction with the website, for the purpose of transaction security (confirmation of charge legitimacy)

2 months

-

ecommerce_guest_cart_id

Checkout with the Skroutz Basket (e.g. payment verification, items remain in the basket)

1 week

-

do_not_track

Note of the user's choice to participate in Skroutz Analytics

1 year

-

policy_level

User's choice note for cookie placement

1 year

-

mobile_app_prompt

Note of the user's choice for not displaying the mobile app installation message

1 month

-

mobile_app_prompt_dismissed

Note of the user's choice for not displaying the installation message of the mobile app

1 day

-

__b_skr_nltcs_ss

User distinction. Recording user purchases on the partner merchant's website, following their transition from Skroutz.gr, for the operation of the Mixed Charging Model CPC/CPS invoicing service

15 days

Each partner merchant

__b_skr_nltcs_mt

Recording the origin of a user who makes a purchase on the partner merchant's website (web or application), following their transition from Skroutz.gr, to support the billing service of the Mixed Charging Model CPC/CPS

Until you close the browser

Each partner merchant

_b_nltcs_ss

User distinction. Recording user purchases on the partner merchant's website, following their transition from Skroutz.gr, for the operation of the billing service of the Mixed Charging Model CPC/CPS

15 days

Each partner merchant

__b_sa_session

User distinction. Recording user purchases on the partner merchant's website, following their transition from Skroutz.gr, for the operation of the billing service of the Mixed Charging Model CPC/CPS

30 minutes

Each partner merchant

_b_sa_meta

Recording the origin of a user who makes a purchase on the merchant partner's website (web or application), after their transition from Skroutz.gr, to support the billing service of the Mixed Charging Model CPC/CPS

Until you close the browser

Each partner merchant

__cf_bm

Website Security from malicious/automated traffic

30 minutes

Cloudflare

More information about Cloudflare's privacy policy can be foundhereand especially for the Bot Management service we usehere.

Performance

They give us the ability to continuously improve Skroutz services, collecting and analyzing statistical data about your transition to us from another website and the overall traffic of Skroutz (e.g., number of visitors, most frequent searches), as well as your specific interaction with our services. Third-party providers may have access to this information.

Name

Usefulness

Duration

Third party with access

zero pixel

Statistical recording of website performance data (additional functionality)

2 months

-

data_follow_categories

Statistical recording of website performance data

Until you close the browser

-

data_follow_products

Statistical recording of website performance data

Until you close the browser

-

data_follow_skus

Statistical recording of website performance data

Until you close the browser

-

_ulf

Statistical recording of website performance data

1 day

-

_gat

Statistical recording of website traffic data

1 minute

Google

_gid

Statistical recording of website traffic data

1 day

Google

_ga

Statistical recording of website traffic data

2 years

Google

_gcl_au

Support for statistical recording of website performance data

90 days

Google

analytics_session

User distinction. Support for Skroutz Analytics functionality and user purchase reporting on the merchant partner's website, following the users' transition to it from Skroutz.gr

15 days

Each partner merchant

__skr_nltcs_ss

User distinction. Support for Skroutz Analytics functionality and user purchase reporting on the merchant partner's website, following the transition of users to it from Skroutz.gr

15 days

Each partner merchant

_sa_meta

Skroutz Analytics - Analysis of user interaction on the partner merchant's website, following their transition from Skroutz.gr. The purpose is to evaluate and improve the partner merchant's services, as well as Skroutz services, through relevant statistical usage analysis. Concurrent use for user purchase reporting may occur

Until the browser is closed

Each partner merchant

__skr_nltcs_mt

Skroutz Analytics - Analysis of user interaction on the partner merchant's website, following their transition from Skroutz.gr. The purpose is to evaluate and improve the services of the partner merchant, as well as Skroutz services, through relevant statistical usage analysis. Parallel use for user purchase reporting may occur

Until the browser is closed

Each partner merchant

__sa_session

User distinction. Support for the functionality of Skroutz Analytics and reporting of user purchases on the partner merchant's website, following the users' transition to it from Skroutz.gr

30 minutes

Each partner merchant

_hjDonePolls

It is created when a visitor completes a survey using the Feedback Poll widget. It is used to ensure that the same survey does not reappear if it has already been completed.

1 year

Hotjar

_hjMinimizedPolls

It is created when a visitor minimizes a Feedback Poll widget. It is used to ensure that the widget remains minimized while the visitor navigates the website.

1 year

Hotjar

_hjIncludedInSample

Support for conducting polls on the website, through confirmation of inclusion in the sample of each poll.

1 year

Hotjar

_hjid

Support for the analysis of Skroutz service usage, through the assignment of a random user identifier for linking consecutive visits to the website.

1 year

Hotjar

More information about Hotjar's privacy policy can be foundhere. You have the ability to completely block the collection of your data through Hotjarhere.

More information about Google's privacy policy can be foundhereand for the use of cookies within the framework of the Google Analytics servicehere```html . You have the ability to completely block the collection of your data through Google Analytics, by installing on your browser thisthe plug-in (plug-in).

Preference

They facilitate the personalization of Skroutz content. The filters you use (e.g., shoe size), the products you search for and view, allow us to offer you the best possible Skroutz experience, to suggest and help you find immediately what you are looking for.

Name

Usefulness

Duration

Third party that has access

_helmet_couch

Personalization of website content, depending on the user's choices and preferences (e.g. product searches and views, use of filters) – (additional functionality)

1 year

-

logged_in

Saving user connection status for technical purposes

1 year

-

ecommerce_guest_cart_id

Processing purchases with Skroutz Basket (e.g. payment verification, items remain in the basket)

1 month

-

intercom-id-[app_id]

Support for instant user service messages functionality, through user ID storage.

9 months

Intercom

intercom-session-[app_id]

Support for user service instant messaging functionality, through storing user ID per session.

1 week

Intercom

More information about Intercom's privacy policy can be foundhere.

Targeting

Your interaction with Skroutz services is used by third-party providers for analysis and commercial/advertising purposes by these providers.

Name

Usefulness

Duration

Third party with access

APISID

Analysis of user interaction with Skroutz services for advertising use by Google

8 months

Google

SSID

Analysis of user interaction with Skroutz services for advertising use by Google

8 months

Google

SID

Analysis of user interaction with Skroutz services for advertising use by Google

8 months

Google

SAPISID

Analysis of user interaction with Skroutz services for advertising use by Google

8 months

Google

HSID

Analysis of user interaction with Skroutz services for advertising use by Google

8 months

Google

SIDCC

Analysis of user interaction with Skroutz services for connection with Google account

12 months

Google

OTZ

Analysis of user interaction with Skroutz services for connection with Google account

1 month

Google

NID

Analysis of user interaction with Skroutz services for connection with Google account

6 months

Google

CONSENT

Analysis of user interaction with Skroutz services for connection with Google account

13 months

Google

AEC

Analysis of user interaction with Skroutz services for connection with Google account

6 months

Google

__Secure-

Analysis of user interaction with Skroutz services for connection with Google account

12-13 months

Google

__Host-

Analysis of user interaction with Skroutz services for connection with Google account

13 months

Google

1P_JAR

Analysis of user interaction with Skroutz services for advertising use by Google

8 months

Google

SEARCH_SAMESITE

Analysis of user interaction with Skroutz services for advertising use by Google

6 months

Google

id

Analysis of user interaction with Skroutz services for advertising use by Google's Doubleclick

8 months

Doubleclick (Google)

_fbp

Analysis of user interaction with Skroutz services for advertising use by Meta

3 months

Meta

Google Ads Remarketing Tag

Analysis of user interaction with Skroutz services for advertising use by Google

18 months

Google

referrer_new

Analysis of user interaction with Skroutz services for the support of advertising purposes

7 days

Google

custom_gclid

Analysis of user interaction with Skroutz services for advertising purposes

7 days

Google

moe_uuid

Analysis of user interaction with Skroutz services for personalized communication from Skroutz to the user, based on their navigation and purchases on the Website

2 months

MoEngage

MUID

Analysis of user interaction with Skroutz services for advertising use by Microsoft

1 year

Microsoft

_uetmsclkid

Analysis of user interaction with Skroutz services for advertising use by Microsoft

90 days

Microsoft

_uetsid

Analysis of user interaction with Skroutz services for advertising use by Microsoft

1 day

Microsoft

_uetvid

Analysis of user interaction with Skroutz services for advertising use by Microsoft

1 year

Microsoft

More information about Meta's privacy policy can be foundhere, of Googlehere, of MoEngagehere, and Microsofthere. You can exclude the use of your data for personalized advertising by Googlehere.

My choices

Below you will find more information about your options.

What options do I have?

You have three options. You can either proceed with the acceptance of all cookies and other mechanisms ("I Agree"/"Accept All"), which will allow you to have access to all the functionalities we have created for you, in a complete and personalized Skroutz experience. Or you can refuse any non-essential cookie ("I Disagree") or proceed with adjusting your cookie preferences ("Customize" → "Save Preferences"). The latter two cases may significantly reduce your Skroutz experience.

The Necessary are placed upon your entry to the Skroutz website. As they are completely essential either from a technical perspective or to offer you the Skroutz services you choose, the law allows us to place them without requiring any action or consent from you. By selecting the button «I disagree», which you will find in the initial basic update we provide you, you continue your navigation only with the Necessary. We will remember your choice for one year. When this period expires, or if you visit us from a new device or new browser, we will ask you again. Unfortunately, if you do not wish to place them at all, you will need to stop using our services and manually delete from your browser the cookies that have already been placed.

The Preferences, Performance, and Targeting are placed once you select the button «I agree» that you will find next to the initial basic update we provide you or the button «Accept all» that you will find under the emerging complete update (banner). We will remember your choice for one year. When this period passes, or if you visit us from a new device or new browser, we will ask you again.

By selecting the button «Adjustment» that you will find next to the initial basic update we provide you, you are led to the emerging more complete update (banner). There, by selecting «Save options», placement of any of the "Preference", "Performance", "Targeting" categories you have previously selected is made by ticking the relevant box and we will remember your choice for one year. If you have not ticked any box and click "Save choices", then only the Necessary ones will be saved, meaning this will function as if you had clicked "I do not agree" in the initial basic information we provide you. We will remember your choice for one year and when this period passes, or if you visit us from a new device or new browser, we will ask you again.

Keep me logged in

Every time you log in to your account as a registered Skroutz user, we will ask you through a special field ("I am on a shared computer") if you wish not to maintain your connection. If you do not select it, every time you open your browser to visit Skroutz, you will not need to re-enter your connection details (username and password) and you will have immediate access to your profile until you manually disconnect, otherwise for one year. If you choose not to maintain the connection ("I am on a shared computer"), you will need to enter your connection details each time you visit. We will ask you each time you log in again if you are on a shared computer.

The option to maintain or not your connection is done in the above way and is independent of whether you have generally accepted all cookies ("I Agree"/"Accept All"), accepted some ("Customize" → "Save Choices") or none non-Necessary ("I Disagree"). The cookie we use to maintain your connection is called _helmet_couch and normally has a lifespan of one year. Alternatively, if you activate the "I am on a shared computer" field during your connection, it has a lifespan until you close your browser. This cookie may also have additional functionalities, as a "Necessary" cookie or "Preference", depending on whether you subsequently choose "I Agree"/"Accept All" or "Customize" → "Save Choices".

Change options – Withdrawal of consent

You can change at any time in the future the choice you have made regarding cookies and related technologies on Skroutz. At the bottom of this Policy, you will find the button: «Save options». Regardless of what your choice was the last time we asked you through a pop-up window if you wish the placement of cookies and related technologies, you can decide again through these fields, easily, immediately, and for free.

For example, if you had selected 'Agree'/'Accept All' and changed your mind, you can choose any (or none) of the cookie categories you wish at the bottom of this Policy and click 'Save Preferences.' This action will serve as a revocation of the consent you had already given us and will apply to the future, meaning that from this change onward, Skroutz will no longer use those specific cookies and related technologies on your device. If you want to remove the cookies that were already placed on your device before the aforementioned revocation of your consent, you can do so manually by following the instructions found in the 'Control via browser – Removing cookies' section below.

Control via browser – Removal of cookies

You can control and manage cookies also through the settings of the browser you use. Among the options you have (depending on the browser) are, for example, the acceptance of all cookies, the existence of a warning for the placement of cookies, or the prohibition of their placement.

Accordingly, through your browser settings, you can reverse any acceptance of cookies and related mechanisms from Skroutz, by deleting the already stored files.

To manage and disable cookies, you can follow the relevant instructions per browser:

• Internet Explorer
• Mozilla Firefox
• Google Chrome
• Safari
• Opera